This is caused by the Statements screen loading outside of the monitor's viewable area.

  1. Click the Tax Preparation window.
  2. Press Alt+F4 to regain control of the window.
  3. You will now be able to save any work in progress.
  4. Close Tax Preparation.
  5. Go into H:\WFX32 and find cchedit.exe and run it.
  6. Delete folder called TRVPPXX (XX is Tax Year)
  7. Reopen Tax and have them try again