https://support.cch.com/kb/solution.aspx/sw471
Error: "Create DC error: Cannot find forms printer" opening Tax Preparation.
This error typically occurs when the CCH TaxPrint driver has become corrupt.
- Close out of Tax Preparation.
- Open Devices and Printers through the Start Menu or in the Control Panel.
- Right-click on CCH TaxPrint and click Printer Properties.
- Click the Ports tab.
- The correct port the CCH TaxPrint driver should be set to is File.
- Choose a different port, any port will do.
- Click Apply.
- Check File and click Apply > OK.
Now open Tax Preparation. If the error persists, run a Workstation Setup.
- See our article for instructions on how to run a Workstation Setup.
Open Tax Preperation again. If the error persists, follow these next steps.
- Uninstall Workstation Setup. When prompted to reboot, click No.
- See our article for instructions on how to uninstall Workstation Setup.
- See our article for instructions on how to run Workstation Setup.